This month’s edition of The Enlite Experience shines a spotlight on a very special customer from Rockford, Illinois. Operating five locations, this business has unique requirements that drive their quest for a tailored system—one that caters not only to their needs but also to those of their valued customers. 

Empowering Daily Operations with Dark POS

At Dark POS, we’re thrilled to have developed innovative tools that empower them in their day-to-day operations.

Learn about their experience migrating with us and their favorite features:

Was the process the agent used to set up your new store satisfactory?

“We always feel supported and taken care of. When any question comes up, we encounter the agent’s patience.

Since we have been working with another system for over 20 years, we began this new setup process with our team, and so far their learning curve has been very satisfactory. 

They all have nothing but good things to say.”

Ease of the Import Process

Was it straightforward and easy to understand the import process (contacts and prices)?

“Yes, we could say it was; your team has been guiding us during the process.”

Most Efficient Enlite Features

Which Enlite feature is most efficient for your process?

“The possibility to send statements and tickets by email in PDF format to our customers. Is a feature that many of our customers really appreciate. “

“We used to do it manually, but now, with just a few clicks, we are all set.”

Agent Support in System Transition

What role did the agent play in the process of adjusting to a new system, and how is it going?

“We are very satisfied with the service so far, Every time we ever need help, the agent in charge has been there to assist us and find solutions”.

“Overall, we always feel like you guys make the effort to work it out.”

Partnering for Success with Dark POS

At DarkPOS, we’re more than a POS system; we’re your strategic partner. We’re by your side, making improvements, and ensuring your success.

Thank you for being part of the Enlite Experience!

As always, please contact support@darkpos.com if any questions come up, or if you’d like to set up a private session to discuss customization for your business.

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